Heuristics for User Interface Design

 Match between system and the real world

 

 Aesthetic and minimalist design

 Help users recognize, diagnose, and recover     from errors


  • Tell users what went wrong in language they will understand — avoid technical jargon.
  • Offer users a solution, like a shortcut that can solve the error immediately.

Help and documentation


  • Whenever possible, present the documentation in context right at the moment that the user requires it.

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